Privacy Policy

1. Information We Collect

We collect information to provide and improve our personalized storybook service:

Parent/Guardian Information

• Email address (for account creation and notifications)
• Name (for personalization)
• Payment information (processed securely through Stripe)

Child Profile Information

• Child's first name (used in stories)
• Child's age (to tailor story complexity)
• Child's interests (to personalize story themes)
• Child's photo (optional, used to customize illustrations)

2. How We Use Information

We use the information we collect to:

• Create personalized stories featuring your child
• Generate custom illustrations based on provided photos
• Send notifications about new stories (with your consent)
• Process payments and manage subscriptions
• Improve our AI story generation technology
• Provide customer support

3. Photo Usage and AI Processing

When you upload a photo of your child:

• Photos are processed by our AI to generate story illustrations
• Photos are stored securely and encrypted
• Photos are never shared with third parties for marketing purposes
• You can delete photos at any time through your account settings
• Photos are automatically deleted if you close your account

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using TLS/SSL
• Photos and personal data are stored in secure cloud infrastructure
• Payment information is processed by Stripe and never stored on our servers
• Access to personal data is restricted to authorized personnel only

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Service Providers: Companies that help us operate the service (cloud hosting, payment processing)
• AI Processing: Our AI partners for story and illustration generation
• Legal Requirements: When required by law or to protect our rights

6. COPPA Compliance

MyStory complies with the Children's Online Privacy Protection Act (COPPA):

• We require parental consent before collecting any child's information
• Parents can review, modify, or delete their child's information at any time
• We collect only the minimum information necessary to provide the service
• We do not condition a child's participation on disclosing more information than necessary
• We maintain reasonable security procedures to protect children's information

7. Your Rights

You have the right to:

• Access the personal information we hold about you and your children
• Correct inaccurate information
• Delete your account and all associated data
• Export your stories and data
• Opt out of marketing communications
• Withdraw consent for photo processing

8. Data Retention

We retain your data for as long as your account is active. When you delete your account:

• Personal information is deleted within 30 days
• Photos are deleted immediately
• Stories are deleted unless you choose to export them first
• Some data may be retained for legal or business purposes (e.g., payment records)

9. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies or track children's online activities across websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email. The "Last Updated" date at the top indicates when the policy was last revised.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through the app's support features or your account settings.